You search filings, cached snippets, old meeting summaries, and the kind of documents companies publish because they assume nobody desperate will read page one hundred and twelve. The term appears indirectly, softened into "manual escalation deferrals", language that wants to be invisible. Soft language is corporate perfume. It tells you where something smells, even when it refuses to name the body. You copy phrases into a document you should not love. You highlight until the PDF looks wounded. You pause once to rub your eyes, and in that pause you hear Elizabeth's voice in your head asking if you are OK, and you hate that you flinch. You return to the PDF anyway. The work does not care about your flinch. [[Public Annual Report Footnote|Read the public annual report footnote]] [[Compliance Memo Leak|Read the compliance memo leak]]