The lights at **TelePerformance Solutions** have been too bright for too long; you stopped seeing them months ago. The headset digs into your skull as you recite the script for the hundredth time: *‘Thank you for calling Blackridge Investor Support. How may I assist you today?’*
You work for a third-party vendor, handling Blackridge Capital’s client inquiries. The pay is lousy, the hours are long, and the only perks are the occasional glimpse into the world of high finance, like the company-wide emails announcing promotions for people like **Isabella Laurent** or **Marc Dubois**. Names you’ve seen in the *cc* line of complaints, but never met.
"You imbecile nitwit!" The words of an angry client still echo in your headset. Your fist clenches. Your jaw locks. Today at the call center was like most days: *shit.* You try to distract yourself with the hum of the office, but there’s no escape here, just burnt coffee, the clatter of keyboards, and a colleague two desks down apologising to someone who will never be satisfied.
You trap your mind in the silence of your own thoughts, headphones clamped over your ears. Then, your phone buzzes. A notification. Your hands tremble as you swipe down.
A voice note.
![[voice-note-notification.svg|EX-09, voice note from unknown sender]]
You play it. The voice is flat, accented, somewhere Eastern European? No intonation. Just cold, eerie precision.
>"Welcome to the team. You’ve been brought into the fold because you possess a specific set of skills: the ability to exploit human psychology and navigate complex digital networks. You are not a coder, a negotiator, or a C-suite puppet master. In our supply chain, you are strictly an Initial Access Broker. The field agent. The ghost in the machine. The one who opens the door."
>"Before we begin, you need to understand the organization you’re working for. We’re a new cell, a direct successor to the Wizard Spider group, the people behind the now-defunct **Conti** operation. The old company was a behemoth of a cybercriminal corporation. It had physical offices, payroll, and middle managers. That massive, centralized footprint is exactly what brought international law enforcement to our door in 2022. We fractured ourselves to offload risk. Now we operate as a vendor-disjoint network in a Cybercrime-as-a-Service ecosystem. I rent the encryptors. I lease the infrastructure. I subcontract people like you for access. We don't need to know each other's names, because digital trust is built purely on results and silence. The playbook is still with us, but the structure is invisible."
You exhale sharply and close your eyes. The weight of the words presses down on your chest. *Blackridge. The name alone twists something inside you.*
[[continue|Continue the story]]
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*Need a refresher on the terms? Check the [[Glossary|Game glossary]].*